BCS appreciates all feedback, good and bad. All service issues are confirmed within 24 hours and resolved within 48 hours (with exception to international service issues). If you feel that BCS can improve our service please let us know? Alternatively, if you are happy with the service you have received and would like to let us know that would be most gratefully received too?
Please complete and submit the form below, including as much detail about your journey as you can, so that we can easily identify your booking.